Terms and conditions

Terms and conditions for the user

1 Parties and scope of the contract

The Client / User (natural person over 18 years of age) and BTCSURF LTD, who act as an intermediary to carry out advertising actions to exploit recommendation plans by mandate of the client, are parties to this contract. The contract between BTCSURF LTD and the client is for the management of their contributions in cryptocurrency. When the client contributes his cryptocurrencies to BTCSURF LTD, the client has the exclusive right over the contribution attributed to him, maintaining BTCSURF LTD the possession of his cryptocurrencies, and the power to incorporate the participation of other clients of BTCSURF LTD into the same management common, in the terms described in section 5 of these Terms and Conditions, hereinafter General Conditions.


BTCSURF LTD is an independent private entity.

2. Age of the client

 Only natural persons over 18 years of age, with full capacity to act, and legally constituted legal persons, and through their legal representative, may contract as a client.

3. Purpose

The purpose of this contract is to define the relationship for the management on behalf and name of the Client / User by BTCSURF LTD, of the operation (s) carried out by it or attributed to it by the manager or in accordance to the strategy determined in your case, on the collaborating platform (s) of BTCSURF LTD. You can find more information about these products on this website.

4. Duration of the contract

The contract will come into effect from the moment the user formalizes the registration on the website and accepts these general conditions.

The user may at any time resolve this document without prejudice to the pending obligations with BTCSURF LTD

Likewise, BTCSURF LTD may terminate the contract, automatically, if the Client / User fails to comply with the terms and conditions of use of the services, without prejudice to demanding the corresponding damages and losses, as well as demanding compliance with existing obligations. .

5. Power of representation

The User, accepting these conditions, grants sufficient representation to BTCSURF LTD for all the necessary management that has as its purpose and / or is aimed at the exploitation of advertising platforms and the collection and distribution of the capital gains obtained by this management on their behalf. By granting this power, the user acknowledges and accepts that BTCSURF LTD may incorporate the contributions of various clients into the same strategy, so that it will not hold exclusive ownership over all cryptocurrencies nor may it claim their delivery to the detriment of other clients. All this without prejudice to the fact that their contribution could be individualized and perfectly identifiable.

Therefore, in the event of generating capital gains from the advertising platform exploitation activity carried out by BTCSURF LTD on any of the platforms on which it operates, the client expressly authorizes and entrusts BTCSURF LTD with the claim on its behalf of the party in question of such surplus value could correspond to him.

6. Registration / Registration of Clients / Users / Client

The registration of clients / users MAY ONLY BE MADE THROUGH the website of www.BTCSURF.io, it will be carried out through a form that is accessed from the same main page, which must be completed by the interested party in its entirety.

Individuals over 18 years of age, with full capacity to act and who have not previously registered, may register. To complete the process, it is necessary that the client expressly accepts these general contracting conditions, checking the corresponding box.

The User expressly empowers BTCSURF LTD so that they can verify their identifying data by requesting additional information. BTCSURF LTD may modify the identification and registration process with no other requirement than to inform the user when deemed necessary.

6.1 Registration of non-resident customers

For non-resident clients, BTCSURF LTD may request, in addition to the registration mentioned in the previous section, the sending of a legible copy of the passport, by post or other means that BTCSURF LTD alternatively offers. Once the documentation has been received and validated by BTCSURF LTD, will proceed to register the client. In any case, the relationship between the parties will be regulated by Spanish Law, the client assuming all the legal and fiscal responsibilities that correspond to him, BTCSURF LTD being exempt from any responsibility.

 6.2 Accuracy of data and exclusion of liability

The Client / User declares and guarantees the veracity, accuracy and ownership of the data provided to BTCSURF LTD and undertakes to keep them updated at all times. The payment of capital gains will only be paid to the owner of the data, which must be truthful and accurate. In particular, the user agrees to reliably communicate to BTCSURF LTD, as soon as possible, any cancellation or change of ownership that may occur in relation to the bank account, telephone numbers or email accounts, provided BTCSURF LTD for the provision of this service.

BTCSURF LTD disclaims any liability that may arise from a breach by the Client / User of the provisions set forth above, and in particular, will be exempt from all liability for sending messages in accordance with the data provided by the user until BTCSURF LTD be notified of the change thereof.

6.3 Exclusions

Are excluded from registering as clients of BTCSURF LTD, natural persons under 18 years of age, or who, being of legal age, lack the capacity to act.

In addition, residents of those countries in which it is expressly prohibited to participate in these types of activities may not register.

Regardless, BTCSURF LTD reserves the right to admit any record that in its opinion may contravene good faith and good use of BTCSURF LTD services.

 7. Price

The price of individual commissions will be subject to those of the product selected by the client and which depends solely and exclusively on the price set by the platforms in which it operates, plus a commission or over-price that will be the remuneration for BTCSURF LTD for the procedures carried out on behalf of the client.

BTCSURF LTD reserves the right to set a price for those additional services that may be provided, previously communicating it to the users.

 8. Payment

The client must make the payment of both the registration fee and their contribution fee for commissions by the means enabled for this purpose by BTCSURF LTD and which will be available on the website www.btcsurf.io.

8.1 Acceptance of payment

BTCSURF LTD reserves the right to deny operations carried out by its clients before their validation, by simply communicating to it.

8.2 Justification of payment

The payment will be understood as made when the cryptocurrencies are unequivocally deposited in the BTCSURF LTD wallet.

8.3 Refund of payment

BTCSURF LTD will not return any payment to a Client / User that has not been duly accepted by him, following the procedure described in section 9.3.

9. BTCSURF LTD online account

9.1 Access, username, email, password, responsibilities, etc.

Once the client has registered, BTCSURF LTD will assign him a personal account through which he will manage (a) the cryptocurrency income that enables him to participate in the different products offered; (b) the purchase orders for products that are made; (c) the recognition of capital gains; (d) the collection of capital gains.

To access their personal account, the client must enter their Username: "E-mail", according to how they have been identified in the registration form. They must also enter a password, which will be chosen by the client himself.

The user may manage or modify their data from the "My Profile" section on the Website, except for the NIF / passport / NIE, name, surname and date of birth, which, for security reasons, may not be modified in any case.

The user will be responsible for maintaining the confidentiality of their account and password, and for any and all transactions made from it. The user agrees not to provide the password to other people and to adopt all those measures that are useful to keep it secret. The user is the sole and exclusive responsible for its custody and the use, authorized or not, by third parties.

The use of a user's personal account and password will always be understood as being made on their behalf. The user will be responsible for all the operations recorded in his account as long as he has not reliably requested the blocking or cancellation of his account.

The user declares to be aware that access to the Website using the identity or password of another user, as well as the obtaining, use or dissemination of personal data of other users, are types of conduct classified as illegal, and subject to the criminal code of according to current legislation.

BTCSURF LTD will never require your password. If you receive any request in order to collect your password, do not provide it under any circumstances and contact our Customer Service Center.

For security, we recommend customers to use complex passwords (at least eight characters, combination of letters, numbers and other supported characters) as well as to renew their password ANNUALLY periodically, or when they suspect that it may have been known by third parties.

9.2 User account management

Information about available balance: once you have entered your username and password, a summary of the personal account will appear with the balance available at all times. The accumulated balance may be used to participate, according to the contracting that is deemed appropriate, in accordance with the strategy determined by the management team of BTCSURF LTD.

Add balance to the account: through the "Increase Contribution" link, the user can, through the available methods, enter more cryptocurrencies as contributions.

Withdraw funds: the Client / User can withdraw the transferable balance from his personal online wallet, which will be transferred directly to the wallet consigned by him. 

Commission payments: All payments made are recorded in the online account at the same time they occur, although the actual collection from the customer y take a few days.

9.3 Validity of the operations carried out

The requests made from the user's online account will be deemed to have been made by the user and totally valid, so they will produce full effects. BTCSURF LTD will not execute the orders of users who do not correctly use their means of identification, nor when there are reasonable doubts about the identity of the person issuing the order. Similarly, in certain operations, due to their amount or characteristics, BTCSURF LTD may require the user to place their orders on paper or another alternative medium.

In those cases that BTCSURF LTD deems appropriate, the client may require written confirmation by sending it to BTCSURF LTD by the means it deems appropriate. Such acceptance may require the sending to BTCSURF LTD of the following documents:

Model acceptance letter from BTCSURF LTD

Legible copy of the NIF / NIE, passport.

Once received, accepted and validated such documentation, by BTCSURF LTD, the contribution will be accepted and therefore the client will be able to access the services of BTCSURF LTD

Additionally, BTCSURF LTD may establish the additional security measures it deems appropriate at any time, such as, for example, and without limitation, asking additional questions to users, which must be answered correctly in order to continue interacting with its website.

9.4 Expiration of the online account

The positive balance of the online account that customers have at BTCSURF LTD is not subject to expiration. If a client's online account remains inactive for a period of more than 18 months, BTCSURF LTD may apply a maintenance fee after the expiration of this period, without in any case a negative balance on the account. Accounts inactive for more than 18 months and with a balance of zero or less than the monthly maintenance fee may be blocked or canceled by BTCSURF LTD

9.5 Cancellation of online account 

A user may at any time exercise their rights of access, rectification, cancellation and opposition in the terms established in Organic Law 15/1999, by contacting BTCSURF LTD, at the following email address: info @ BTCSURF LTD.es, attaching copy of the DNI and the reasons for the cancellation.

The account will be terminated when BTCSURF LTD confirms the account cancellation.

The user may not re-register with BTCSURF LTD until 15 days after the confirmation of cancellation by BTCSURF LTD.

10. Mechanics

Once the client is registered, having entered his access code for the use of his online account, and entered the balance through the accepted means, he will be able to purchase any of the products of BTCSURF LTD

The user will receive information about the amount and the strategy, or a notice in his personal account that will confirm the operation carried out and the amount paid on account.

BTCSURF LTD reserves the right to cancel any contribution as a result of non-compliance with any of the conditions stipulated in this document, technical issues, or because in the judgment of BTCSURF LTD there may be a risk of fraud.

The User may check the corresponding charge, in their user account, and the data related to them in their Front-Office or personal area. BTCSURF LTD reserves the right to cancel operations or requests not sent to validate that they are unpaid, as well as in cases in which the contribution has been made, the user maintains debts with BTCSURF LTD, or when there seems to be a risk of breach of the BTCSURF LTD service use policy or there are indications of fraud.

10.1 Right of withdrawal and refund

BTCSURF LTD does not contemplate a return policy for products or services purchased in compliance with Article 93. Exceptions to the General Provisions of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.

11. Information on capital gains obtained

The client can consult the capital gains obtained on the website. Additionally, BTCSURF LTD will send an email or communication to report the results and capital gains of each period in which it has participated. This information is for informational purposes only.

Through www.btcsurf.io you can also consult the results of the last periods. Only the results that correspond to the object of this contract may be consulted.

12. Defaults

In the case of returns of contributions, BTCSURF LTD will pass on the corresponding expenses to the client.

BTCSURF LTD reserves the right to deny or limit service to a customer who has posted defaults on their account.

13. Debts of users with BTCSURF LTD

In the event that the user maintains an outstanding debt with BTCSURF LTD, he will not participate in the activities that BTCSURF LTD manages, and therefore will not have any right over capital gains.

 The user will also be obliged to bear all the expenses assumed by BTCSURF LTD for the collection of unpaid debts.

 BTCSURF LTD reserves the right to deny the service, which the user requests in the future, while he has debts pending payment.

 BTCSURF LTD may claim any existing debt from customers via telephone, email, postal mail and / or SMS, or any other means it deems.

BTCSURF LTD will initiate all those actions to which there would be a right in order to recover the amounts owed by the user, which include and without limitation the following: extrajudicial claims, either directly or through debt recovery companies, inscription of the user in files of defaulters, judicial claims, and in case of indications of crimes or misdemeanors, process the corresponding complaint before the police authorities. 

In the event that BTCSURF LTD decides to delegate the processing of the recovery of amounts owed to third parties dedicated to these purposes, BTCSURF LTD would proceed to communicate the necessary personal data of the debtor clients to said debt recovery entities.

14. Collection of Capital Gains

The client expressly authorizes BTCSURF LTD so that in his name and / or representation, directly or through a delegated person, he manages the collection of capital gains, being able to provide the competent or authorized entities or bodies with his personal data if this is so required by a Court Order. The capital gains obtained and the amount corresponding to the user will be recorded in the online account once they have been calculated by BTCSURF LTD

You can only collect capital gains by the owner of the data registered with BTCSURF LTD, which must be truthful and accurate.

15. Privacy guarantee

BTCSURF LTD guarantees all its clients the maximum reserve and secrecy, especially in the registration and collection of capital gains processes, leaving all operations carried out by the user, under the strict duty of confidentiality of all employees who work at BTCSURF LTD. All of the above, without prejudice to any legal or judicial requirements that may proceed, and to which BTCSURF LTD is bound.

16. BTCSURF LTD disclaimer

BTCSURF LTD disclaims all liability for:

16.1. The operation of its Website, including causes of force majeure, or any other beyond the control of BTCSURF LTD; that is not fully operational, or eventually lacks the minimum functionality to manage the relevant service.

16.2. Compliance with the obligations of the State Administrations.

16.3. The unauthorized use of the Username and password assigned to the Client / User or the use of false or incorrect data.

16.4. The errors made by the User in the introduction of data in the participation in the services contracted to BTCSURF LTD. The improbable but possible printing errors that exist in the communications that are sent, considering only as valid the data that appears in the BTCSURF LTD database.

16.5. Possible errors or security deficiencies that may occur due to the use, by the User, of a browser of an outdated or insecure version, as well as the activation of the devices for keeping passwords or identification codes of the user registered in the browser or damages, errors or inaccuracies that may arise from its malfunction.

16.6. The user will be liable for damages of any nature due to unlawful or fraudulent acts as well as any damages that BTCSURF LTD or its users may suffer as a consequence, directly or indirectly, of the User's failure to comply with these General Conditions, reserving BTCSURF LTD those actions to which there would be a right before the pertinent judicial or police authorities.

16.7. For the damages that the information that is transmitted or communicated on its website or in its electronic communications could cause, including without limitation technical or human errors in the published data.

16.8. The failures of the collaborating platforms in the validation of operations reported by BTCSURF LTD

16.9. The contents of its website, since it cannot give guarantees or security, expressly or implicitly, implicitly or explicitly, regarding the accuracy, veracity or integrity of the information provided or referenced on its website. BTCSURF LTD is not responsible for the consequences derived from the actions or claims that third parties execute by referring to or invoking, directly or indirectly, the information included in this web page. In any case, BTCSURF LTD uses its best efforts, both technical and human, to keep its websites updated.

16.10. Damages, including but not limited to: direct or indirect, inherent or consequential damages, losses or expenses, arising in relation to this website or its use or impossibility of use by any of the parties, or in relation with any performance failure, error, omission, interruption, defect, delay in operation or transmission, computer virus, or system or line failure.

16.11. BTCSURF LTD does not guarantee Users continuous and uninterrupted access and use of its website.

16.12. Regulatory Changes in State Regulation that have a significant impact on the services provided by BTCSURF LTD to its clients.

17. Reservation of rights

BTCSURF LTD reserves the right to deny access to the service for non-compliance with the conditions of this contract, and especially for non-payment of the operations carried out. BTCSURF LTD, reserves all legal actions that may be required by Law for the purposes of enforcing all the conditions contained in this contract.

BTCSURF LTD may resolve immediately and without prior notice its contractual relationship with the user when any of the following circumstances occurs:

to. The breach by the user of any of these General Conditions.

b. The breach by the user of the obligations related to the use, conservation, loss, subtraction or irregular possession of his username or password.

c. If there are reasonable indications of the existence of fraudulent or bad faith actions by the user against BTCSURF LTD or its users.

In any of the above cases, the resolution will not entitle the user to receive from BTCSURF LTD any kind of compensation without prejudice to BTCSURF LTD requiring full compliance with the obligations contracted as well as responsibility for their actions

18. Purpose and security of the BTCSURF LTD website

The purpose of the website of www.btcsurf.io is the information, administration and management of operations that allow the user to participate in commissions with multiple options regarding their number and duration, issuing information about the result of such operations, and delivering capital gains obtained if any. 

Users of the BTCSURF LTD platform assume the risk of the operation and are aware at all times of the possible partial or total loss of the deposited cryptocurrencies.


In the event of capital gains, the relationship will be terminated when the user has multiplied by 2 the amount of cryptocurrencies initially deposited. Having to return to make a new contribution of cryptocurrencies in case you want to continue participating in the activity of BTCSURF LTD.

BTCSURF LTD's Security policy has as a top priority the protection of its clients' information. For this, it uses systems and applications specially adapted according to high security standards and implements the most advanced protection measures to achieve the confidentiality and integrity of the information. These measures include:

All the information that is transmitted between the client's PC and the www.btcsurf.io systems through the internet uses an encryption protocol that prevents a third party from accessing the transmitted information.

19. Use of the BTCSURF LTD website www.btcsurf.io 

The user agrees to use the BTCSURF LTD website in accordance with the law, morality, generally accepted good customs and current public order. The user agrees to refrain from using the website for illegal purposes or effects, contrary to the provisions of these general conditions, harmful to the rights and interests of BTCSURF LTD or third parties or that in any way may damage or deteriorate the image or reputation of BTCSURF LTD and the BTCSURF LTD supporters club, or to prevent the normal use or enjoyment of the products and services offered by BTCSURF LTD

BTCSURF LTD may, to improve its service and for the benefit of users, unilaterally modify, at any time and without prior notice, the website or any substantial aspect thereof, or its operating, technical and usage conditions. Likewise, users, in order to improve the website and establish an optimal level of quality, may suggest those modifications that they deem useful, by contacting those responsible for the pages through the email address of the "Contact" section.

For any additional information or to solve your doubts, complaints or suggestions, users can contact those responsible for the website through the email address [email protected]

19.1. Terms for Submission of Unsolicited Ideas

Notwithstanding BTCSURF LTD's policy regarding unsolicited suggestions or ideas, it does not allow to accept or consider any unsolicited ideas, suggestions, proposals, comments or materials ("Submissions or Presentations"). The purpose of this policy is to avoid possible misunderstandings when the products, services or features of BTCSURF LTD could appear to be similar or identical to the ideas presented to BTCSURF LTD

If, despite knowing our policy, you still decide to send your ideas to BTCSURF LTD, regardless of what your "Idea" says, the following terms will apply to your Submissions or Presentations.

You agree that:

BTCSURF LTD will note that communications will be non-confidential and non-proprietary.

BTCSURF LTD will have no obligation in relation to the Shipments, including but not limited to, it has no obligation to return the materials or notify with acknowledgment of receipt any Shipment or Presentation.

BTCSURF LTD may use, redistribute, or disclose Submissions or Presentations for any purpose and in any way, without compensation to you or any third party.

20. Intellectual property 

All the information contained in the website www.btcsurf.io, as well as its graphic design and the code in PHP, HTML, JAVA, JAVA Script or Active X language, are protected by copyright or other protection rights contained in the Royal Legislative Decree 1/1996, of April 12, approving the Consolidated Text of the Intellectual Property Law, and Law 23/2006 of July 7, which modifies the Consolidated Text of the Intellectual Property Law.

These rights belong exclusively to BTCSURF LTD or its licensors, therefore, any act of reproduction, distribution, transformation or public communication, as well as any type of transfer, of all or part of the content of its websites, is expressly excluded. general of any object that according to the current legislation is protectable by the rules of intellectual property. Notwithstanding the foregoing, BTCSURF LTD authorizes the private reproduction of the information contained on the web provided that the elements reproduced are not subsequently transferred to third parties or are installed on a server connected to the Internet or to a local network.

The foregoing is applicable to information from individuals and refers in particular to the commercial use or for commercial advertising purposes of the content of the information published on the website of www.btcsurf.io. Any reproduction or copying, distribution or publication, of any kind, of the content of the information published on the website of www.btcsurf.io (of BTCSURF LTD) without prior written permission of BTCSURF LTD is prohibited. The authorization for the reproduction can be requested from the email address info @ BTCSURF LTD.es. The provisions of the preceding paragraphs will not imply in any case the assumption of responsibility by BTCSURF LTD for the content, nor may it generate the right to compensation for users or third parties.

It is totally forbidden for users to imply, whatever the time and form, that their link with BTCSURF LTD is other than that of "Client / User". For the purposes of these General Conditions, the term «image» encompasses the corporate image and prestige of BTCSURF LTD or any of its members, managers or workers.

21. Industrial property

Trademarks, trade names, store signs, names, logos, slogans or any type of distinctive sign belonging to BTCSURF LTD may not be used without prior written permission from BTCSURF LTD. 

22. Links to websites of different ownership

The links established on this website, referring to advertising or other content, and whose ownership or responsibility corresponds to third parties other than BTCSURF LTD, are not the responsibility of BTCSURF LTD, which in no case undertakes to control or approve the services, contents, data, files, products and any kind of material existing on the page or web pages of third parties. Therefore, BTCSURF LTD will not be liable, under any circumstances, for the legality of the contents of said page / s, being the sole responsibility of the third party for everything related to the content of that link, especially respect for the law, moral , good customs and public order, The existence of links does not presuppose a relationship of any kind between BTCSURF LTD and the owner of the Web page in which it is established.

Those users or third parties who intend to establish a link on pages of their ownership and responsibility, to the BTCSURF LTD page, must request prior authorization to the email [email protected], guaranteeing in any case that this link will always direct the user to the home page of the website www.btcsurf.io. Except for those signs that are part of the link to the BTCSURF LTD websites, the user will guarantee that the website from which the link is established will not contain brands, trade names, establishment signs, names, logos, slogans or any type of sign. badge belonging to BTCSURF LTD.

23. System violations

BTCSURF LTD reserves the right to exercise all legal actions, whether civil or criminal, in the face of any type of intrusion, attempted intrusion, or infringing activity that violates its websites, demanding the compensation that in accordance with the applicable legislation in force.

Since currently the technical means available do not guarantee the absolute lack of interference of the action of third parties on the websites, BTCSURF LTD in no way guarantees the accuracy of all or part of the information contained in the Service or its update, or that said information has been altered or modified, in whole or in part, after being included in the Service, or any other aspect or characteristic of the information provided through the Service or through the links eventually included in the same.

BTCSURF LTD undertakes to use its best efforts to prevent this type of illegal action, even more if, despite this, the system or the database is broken, it is not responsible for the damages derived from this violation.

24. Protection of Personal Data

In accordance with the provisions of the European Law GDPR, of May 28, 2018 on the Protection of Personal Data, BTCSURF LTD informs its clients that the personal data collected in this form will be subject to automated treatment in the file called "Clients" for the following purposes:

Manage the service with statistical tools, including its communication to third parties to the extent necessary to comply with the law and the granting of the necessary power of representation to carry out the sale and collection of capital gains.

Manage the management of debt collection from clients, including the communication of data to recovery companies and files of defaulters.

All the data requested with an asterisk are mandatory, in case they are not provided, BTCSURF LTD will not be able to register as a CLIENT. Registration is only allowed for people of legal age. In case of detecting falsehood in your statement, we will immediately proceed to unsubscribe you as a CLIENT.

THE USER expressly authorizes, in application of the European Law GDPR, of May 28, 201 and Law 34/2002 on Information Society Services, for the following purposes and assignments:

That your data be used during the validity of the registration as users, and once the contractual / pre-contractual relationship has expired, for the sending of commercial communications and advertising offers for BTCSURF LTD products and services, by e-mail, fax or any other electronic or physical medium, present or future. Likewise, they will be used to respond to any query you make to us and to manage orders or requests in the data collection forms.

That your data be used during the validity of the registration as a user, and once the contractual / pre-contractual relationship has expired, for the sending of commercial communications and advertising offers of products and services of affiliated companies, investees or the Group, related to the hospitality industry. , gastronomy, by e-mail, fax or any other electronic or physical means, present or future.

That your data be transferred during the validity of the registration as a user, and once the contractual / pre-contractual relationship has expired, for the sending of commercial communications and advertising offers of products and services of external companies, related to the sector, event organizations, by e-mail, fax or any other electronic or physical means, present or future.

That in the event of a merger or sale, your data is kept in the CUSTOMER database to the extent necessary to maintain the provision of the requested services.

The consent will be understood as long as it does not communicate its revocation in writing.

BTCSURF LTD will send an email every time there is a change in the personal data protection policy or the rules of use of the commission group.

Proceeding to check the acceptance box, the Client / User expresses his consent with the personal data protection policy and all the rules of use expressed in the document of conditions of affiliation as CLIENT BTCSURF LTD.

THE USER may at any time exercise their rights of access, rectification, cancellation and opposition in the terms established in the Law, by contacting BTCSURF LTD, at the following email address: [email protected], attaching a copy of the DNI.

25. Cookies policy 

25.1. What is a cookie?

A cookie is a small file that generates information that is saved on the computer, a tablet or a mobile when the user browses the Internet and serves so that this electronic device can be recognized later on the same website. The cookies installed on our website, whether they are ours, those of our business partners or other parties, do not personally recognize the individual, only the electronic device you use. Cookies do not harm this device in any way, but allow you to access several important functions of the website, for example, allow you to make reservations and return to pages you have searched for before. They also serve to keep the website secure, remember your preferences, and personalize the content of the website in a way that is most relevant to you.

The web user has the option at all times to allow and / or control the installation and use of cookies on their electronic device.

25.2. Our cookie policy

To fully use this website, and your computer, tablet or mobile when browsing the Internet, you must accept cookies since many online features have been specifically designed to work through the use of cookies. It is important to note that the cookies that have been installed through this website do not store personal information about you or sensitive data (such as your name, address or payment details).

To make the information on cookies clearer, we have divided them into 5 categories:

Fundamental cookies

They allow you to move around the website and use its functions (for example, to access areas of the website with security controls). Without these cookies, we cannot provide the services you have requested (such as the use of shopping baskets or access to your orders). Core cookies are the only category you need to accept to use our website. You can find more information regarding what happens if you do not allow the installation of cookies in the corresponding section at the end of this policy.

Below we list the main 'fundamental cookies' used along with an explanation of what they are used for:

to. WordPress: they allow you to control and remember who the visitor is. WordPress cookies are used only with users connected to the system and with users who make comments.

b. Prestashop: functionalities linked to requests or purchases of services or products on web pages.

Performance and analytical cookies

They collect statistical information on how the website is used (for example which pages you visit most often and if error messages appear from web pages). The aggregated information of these cookies will only be used to improve the operation of the website.

Many of these cookies are third-party cookies, but below we list the main 'performance cookies' used with an explanation of what they are used for:

to. Google Analytics: they allow you to generate an anonymous User ID, and it allows you to count how many times a user has visited a website. It also records the first and last time the web was visited. Finally calculates when a session ends, user origin and the keywords used

Functionality cookies

They remember the options you have chosen on the website (such as the different searches you have done) and provide better and more personalized functions. They can also be used to provide services you have requested (such as watching a video or commenting on a blog). These cookies cannot tell us how you browse or use other websites, only through this website. 

Below we list the main 'functionality cookies' with an explanation of what we use them for:

to. Prestashop: functionalities linked to requests or purchases of services or products on web pages.

Advertising cookies

They allow to show more relevant advertising for you and for your interests. They are also used to limit the number of times you see an ad and help measure the efficiency of an advertising campaign. These are usually third-party cookies, so you can see the next section on them.

Third-party cookies (that is, cookies that we do not install on your device)

We do not install them, but as their own name indicates they are installed by third parties through their programs and functionalities. For example, if you click on a third-party ad that appears on the website (that is, that advertises a product that we do not sell), that third party may install cookies on your device. We have a commercial relationship with these third parties but we do not install cookies on your device. Therefore, we suggest that you go to the websites of these third parties to obtain more information about the cookies they install and how you can manage them.

Some of these third parties may install cookies on your computer including:

There are not at the moment.

26. Safeguarding Standards

The present text of the General Conditions of Service of www.btcsurf.io (BTCSURF LTD) constitutes the complete and complete expression of the agreement between BTCSURF LTD and the Client / User and replaces all previous pacts, commitments, statements or agreements, both written as orals, which have previously existed between the two. 

If any clause of this contract is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such provision, or the part of it that is affected, by not written. In any case, BTCSURF LTD undertakes to replace the stipulation affected by the nullity, approaching as closely as possible the intention initially pursued.

The foregoing shall not apply with respect to those provisions whose deletion determines a significant decrease in the balance of reciprocal benefits between the parties.

27. Transfer of rights 

BTCSURF LTD may assign, at any time, totally or partially, by any of the legally accepted means, the rights of this document to a third party, with the only requirement to previously communicate it.

28. Validity

 BTCSURF LTD reserves the right to end the services, modify, extend or cancel certain terms and conditions of this document, communicating it to the users, having full validity since such communication is made. The termination of the services would be carried out without limiting the rights and obligations of the users.

29. Nullity

 In the event that any of the clauses contained in this document is null or voidable, said declaration will not invalidate the rest of the clauses, which will remain valid and effective. The null or void clause or clauses must be replaced and integrated by others that, being in accordance with the law, respond to the spirit and purpose of the substituted ones, maintaining in any case the contractual balance of the benefits of the parties.

 30. Language of the conditions 

If BTCSURF LTD provides a translated version of these General Conditions, BTCSURF LTD's privacy policy or any other condition or policy is for informational purposes only. If the translated version means something different from the Spanish version, it will be the meaning in Spanish that applies.

31. Applicable law and jurisdiction

These general conditions are ruled by the Spanish Law. The parties will submit for the resolution of conflicts, and renouncing any other jurisdiction, to the courts and tribunals of Madrid Capital.

32. Glossary of terms

For greater clarity regarding the service provided by BTCSURF LTD, the following terms are defined in this section:

Client / User: Any natural person, of legal age, with full capacity to act, who has completed in full and timely the corresponding registration form that allows him to actively participate BTCSURF LTD.

Non-resident customer: Natural person, of legal age, with nationality other than Spanish and non-resident in Spain.

Customer registration: That process, which if completed correctly, allows a natural person to be a customer of BTCSURF LTD

Online account: Account opened at www.btcsurf.io in the name of the client, which can be accessed via the Web or telephone.

Inactive online account: Account that has not registered operations carried out by the user in at least 18 months.

Contribution / purchase / purchase order: Process through which, according to the rules established by the supplier of each product or service, and following the instructions provided on the Web of www.btcsurf.io, the product is selected so that afterwards it is managed and validated by BTCSURF LTD.

Product: Each of the cryptocurrencies that can currently be the subject of a purchase, and whose counterparty in the sale of the same is an authorized provider.

Payment Methods: All those means accepted by BTCSURF LTD.

Calculation of capital gains: Process carried out by BTCSURF LTD to calculate capital gains corresponding to the operations of its clients according to the results published by the service provider.

CAU: Customer service center that supports BTCSURF LTD customers via email on weekdays from 9:30 a.m. to 6:00 p.m.



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